From the cliques at the front door that prey on certain residents as they enter and leave the building, to the resident association taken over by leaders who use it to intimidate others, bullying in senior housing takes many forms. Those who manage senior housing need to know how to recognize the behavior – and what to do about it.
How does this affect landlord liability?
You will learn how to observe, interview, confront and resolve bullying incidents in your community, We will discuss strategies to effectively get rid of bullying at your property.
There are different traits of bullying for men and women. It is important to understand these traits in order to work with the person who is bullying. Each may have their own reasons for bullying and in order to resolve the situation it is imperative to understand these traits.
During the webinar, Paul will discuss some other reasons for bullying that may not be apparent such as transitioning into an assisted living community can be stressful for some, and new residents may feel a sense of powerlessness moving into a more supportive, communal environment. Therefore, they make seek out a way to demonstrate some form of control.
Residents may also live with certain health conditions, which may contribute to aggressive behavior.
Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, mortgage consulting and brokerage, property management and property management consulting/training.
Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.
He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public. He also conducts research analysis for impediments to fair housing for grantees of federal CDBG funds.
Most recently, he has been a consultant to the City of Sioux Falls and the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues.
For over twenty years was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs.
Paul was previously Vice President of the South Dakota Multi-Housing Association, Vice Chairman of the Minnehaha County Housing and Redevelopment Commission, and Chairman of the Sioux Falls Property Appeals Board. In 2009, he received the Outstanding Educator of the Year award from the South Dakota Multi-Housing
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