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Most Recent Guidance by HUD

The COVID-19 outbreak has changed our lives. We have had to change many things about how we live day-to-day. In light of this pandemic, there are many questions especially for owners and residents of multifamily properties. We must be cognizant of all the changes we need to make. These changes are evident in the general operation of the properties and the relations between management, maintenance, and residents. We also have to be concerned with compliance from a HUD perspective and how we comply with HUD regulations.

Webinar Agenda

During this information-packed webinar, Paul will discuss all facets of property management with the numerous accommodations that need to be made because of this crisis including, how do we handle maintenance requests to how do we staff our property? Are there ways we change when it comes to rent collection? How about evictions?

These and other topics, as well as HUD’s most up to date guidance on how to handle program compliance, will be covered during the webinar. Paul will discuss in detail the rulings concerning how to handle HUD compliance. If you are involved in HUD programs there are changes in many compliance items for the duration of this pandemic. These are the most current rulings and will be updated if changes are made.

Webinar Highlights
  • How to handle maintenance requests
  • How to protect multifamily staff
  • How to proceed with leasing tour and meeting resident and prospects
  • Leasing office
  • Resident events
  • Staffing Considerations
  • Collecting rent
  • Pending evictions
  • Resident Infection
  • Understanding Legal Liability and Obligations
  • How to prevent the spread of the virus
  • Late payments and flexibility
  • Senior Housing
  • Communication with tenants
  • 10 ways to keep residents engaged during Covid-19
  • All the latest HUD guidelines on Multifamily operations
Who Should Attend
  • Owners
  • Property managers
  • Maintenance staff
  • Housing Authorities
  • Compliance Staff
  • Developers

Paul Flogstad

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, mortgage consulting and brokerage, property management and property management consulting/training.

Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.

He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public. He also conducts research analysis for impediments to fair housing for grantees of federal CDBG funds.

Most recently, he has been a consultant to the City of Sioux Falls and the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues.

For over twenty years was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs.

Paul was previously Vice President of the South Dakota Multi-Housing Association, Vice Chairman of the Minnehaha County Housing and Redevelopment Commission, and Chairman of the Sioux Falls Property Appeals Board. In 2009, he received the Outstanding Educator of the Year award from the South Dakota Multi-Housing

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