In our fast-paced, ever-evolving world of property management, the ground beneath our feet and the guidelines we use are constantly shifting. New laws, new expectations, and new social norms mean that what was acceptable yesterday could be a complaint or lawsuit waiting to happen today.

You juggle leases, maintenance, resident complaints, and marketing, all while striving to maintain a thriving, harmonious community. But lurking in the shadows of this complex job are hidden dangers – pitfalls that can lead to devastating legal battles, massive fines, and irreparable damage to your reputation and your property's bottom line.

This isn't about the obvious; we all know you can't discriminate based on race or religion. But what about the nuances? The seemingly innocent policies that, when scrutinized by a Fair Housing attorney, reveal a pattern of discriminatory impact? The seemingly harmless conversation that could be interpreted as a violation? These are the real-world scenarios that blindside even the most seasoned property managers.

Webinar Objectives

• State vs. Federal Law: What marijuana laws apply to your property and which supersede others.
• Reasonable Accommodation Requests: How to handle requests for marijuana use as a medical necessity.
• Zero-Tolerance Policies: When is it appropriate to enforce a no-smoking policy, and how to balance it with Fair Housing laws?
• Defining Service Animals and Emotional Support Animals: What qualifies as a service animal under the law, and what doesn’t.
• Accommodation and Documentation: How to assess whether a tenant’s request for an animal is legitimate and how to ask for proper documentation.
• Fair Housing Violations: The importance of maintaining consistent and equal parking policies for all tenants, while accommodating those with disabilities.
• Red Flags in Tenant Screening: How to avoid discrimination in your tenant selection process—whether it’s in advertising, interviews, or leasing.
• Equal Treatment and Selection Criteria: How to apply consistent criteria for all tenants while respecting their rights.
• Handling Complaints: How to deal with potential discrimination claims in a way that minimizes liability and protects your property.

Webinar Highlights

• Explain how federal Fair Housing laws interact with state marijuana laws, and identify potential risks in allowing or prohibiting marijuana use on rental property.
• Distinguish between pets, service animals, and emotional support animals (ESAs) under Fair Housing regulations and describe when accommodations are legally required.
• Recognize valid documentation requirements for service animals and emotional support animals and avoid unlawful inquiries that could lead to discrimination claims.
• Develop legally compliant pet and animal accommodation policies that protect both the rights of residents and the property owner's interests.
• Identify when parking accommodations may be required as a reasonable modification or accommodation under the Fair Housing Act and Americans with Disabilities Act (ADA).
• Describe the correct process for handling requests for reserved or accessible parking spaces, including evaluating documentation and timelines for response.
• Detect common forms of unintentional discrimination in tenant screening, leasing, advertising, and communication.
• Apply consistent, nondiscriminatory tenant selection criteria to ensure compliance with Fair Housing requirements while maintaining property standards.
• Identify and avoid common Fair Housing violations related to marijuana use, animals, parking accommodations, and interpersonal tenant issues, thereby reducing legal and financial risk.

Who Should Attend

Community Manager/Director, Multi-site Manager (Area, Regional), Leasing Managers, Maintenance Managers/Supervisors, Training, HR and Compliance Professionals