HUD properties often face MOR findings, audit failures, or compliance risks due to poorly written or outdated EIV Policies and Procedures—especially with the evolving requirements from HOTMA (Housing Opportunity Through Modernization Act). Staff are often unsure of report frequencies, data retention, or how to handle discrepancies without triggering findings or violating data security requirements.
This training session provides a deep dive into the regulatory and operational requirements of EIV (Enterprise Income Verification) system use at HUD Multifamily properties, with a specific focus on integrating upcoming HOTMA changes. Participants will explore the full scope of required policies and procedures (P&Ps) for using EIV—ranging from access and security protocols to appropriate data use, retention, and destruction. The session clarifies the distinctions between master and tenant file reports and teaches attendees how to document and manage discrepancies effectively.
Emphasis is placed on compliance pitfalls—particularly those that trigger findings during Management and Occupancy Reviews (MORs)—and how to write procedures that both meet HUD expectations and reduce audit risk. Participants will be guided through the timing and proper use of tenant and master reports, including how frequencies are shifting under HOTMA.
The session offers practical guidance for how to align EIV P&Ps with other critical documents, such as the Tenant Selection Plan, MOR readiness checklists, and cyber security certification requirements. The webinar is designed to demystify key areas where EIV compliance overlaps with broader HUD regulations and to empower site and compliance staff to build or update their policies confidently.
This session is ideal for HUD Multifamily professionals who are responsible for compliance, oversight, or policy implementation, including:
Rhanda McKown is a seasoned affordable housing professional with over 20 years of experience in the industry. Currently, she serves as Director of Affordable Housing for a non-profit organization covering four states. She spent 15 years working for a Performance Based Contract Administrator (PBCA), where she conducted Management and Occupancy Reviews across Florida and the U.S. Virgin Islands. Rhanda has developed specialized expertise in processing Auto-OCAF rent adjustments, Special Claims, Budget-Based Rent Adjustments, and Contract Renewals. Her background in HUD funded multifamily affordable housing subsidy programs is extensive, with a specialization in properties that follow HUD Handbook 4350.3 for occupancy guidelines. In addition to her technical expertise, Rhanda has a strong track record in building and coordinating educational programs focused on affordable housing. She has also served as the Director of the Affordable Housing Study Commission for Florida, where she played a key role in understanding and reporting on affordable housing policy and statistics in the state. Rhanda’s experience also includes managing the records retention program for a state housing finance agency (HFA), where she was instrumental in developing the agency’s records retention strategy and served as a liaison for the OnBase© software system.
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